Frequently Asked Questions
What is BuyStorageFinds?
BuyStorageFinds is the perfect solution to buying and selling your stuff online.
BuyStorageFinds is a free online marketplace created by S.K.S. Management. With self-storage facilities throughout California, and one in Hawaii, we knew we could help make buying and selling your stuff more convenient and secure by providing a local meeting spot at one of our fully staffed, monitored and well-lit storage facilities.
Is it free?
Yes! BuyStorageFinds doesn’t charge a fee for buyers or sellers to post their listings. We don't take a percentage of our users' sales either.
Selling on BuyStorageFinds
How do I create a listing for sale?
You must be verified and a current customer of Saf Keep Storage or other S.K.S. Management facility. Once logged in to BuyStorageFinds, click Create A New Listing from your Dashboard
Do you charge a commission?
We do not charge a fee or commission for using the BuyStorageFinds platform.
Do you assist with transactions
Transactions are between the Seller and Buyer only. If you have items to show and cannot be at the facility in person, please ask about our Concierge Selling Service.
How long can I list my items?
You can list your items for as long as you are a tenant in good standing at Saf Keep Storage or other S.K.S. Management facility.
What do I do once an item is sold?
Congratulations! Arrange a pick up and choose a secure meeting spot at one of our many self storage locations. Once you have successfully sold your item, switch the status to Sold.
Does BuyStorageFinds have an app?
There is no app available, but you can shop or use the BuyStorageFinds website through your phone’s browser to find or post listings near you at any time.
How can I sell faster?
Some Helpful tips that may help you sell faster:
- Be sure to provide quick responses to inquiries about your listing.
- Use clear, well-lit photos. Take photos with an empty or white background.
- Make sure your listing title is accurate.
- Use relevant keywords in the listing description, such as brand, condition, size, etc.
- Check out similar items to make sure your price is fair.
- Share your listing on your social networks using the AddThis tool found on each listing.
Buying on BuyStorageFinds
How do I buy on BuyStorageFinds?
All transactions are handled directly by the Seller. When you’re ready to buy, click "I’m Interested" to message the seller and make arrangements.
A listing I was interested in is no longer available. What does this mean?
If a listing is no longer available, it has been removed from BuyStorageFinds by its seller and is not for sale anymore.
How do Free Goods work?
Free Goods work the same as other transactions. Buyers will contact Sellers directly to make arrangements for pickup at one of our facilities. The same terms apply for prohibited items.
Services on BuyStorageFinds
How do I post a service or business offer?
Posting a service or business offer is the same as creating a new listing for any other item. Create A New Listing, include all of your business information and a brief description of the service you provide.
I can’t login
If you're experiencing issues logging in, try these steps to troubleshoot:
- Make sure you are logging in instead of signing up.
- Make sure you're logging in with the same email you used to sign up and create the account.
- Make sure your email address is entered correctly.
- Make sure your password is entered correctly.
- If you're logging in with your email address, try resetting your password by tapping the "Forgot your password?" link under the login form. Make sure to enter the same email you used when you signed up
Why was my listing removed?
If your listing has been removed and it's not on the list of prohibited items, please get in touch with our Support Team at firstname.lastname@example.org so they can review your listing.
I can’t sign up
To sign up and be a seller on BuyStorageFinds, you must be a current and verified customer of Saf Keep Storage or other S.K.S. Management facility.
How do I delete my account?
Your account will be deactivated if you are no longer a customer with us, but if you would like to delete your account sooner, please email email@example.com.
How do I edit my profile?
Once logged into BuyStorageFinds, you will be able to edit your email and phone number used to sign up the account from the ‘My Account’ tab at the top right corner.
How do I change my password?
You can edit your password from the ‘My Account’ tab at the top right corner. Click ‘Account’ to edit your profile.
Ready to start Selling?Sign Up Today!